This week we are focusing on keeping your Dental Practice’s schedule full! In this guest blog, we brought in the marketing expertise of Josh Summers to give you tips on how to avoid cancellations and no show appointments. Josh is the CEO of Dental Game Plan. Dental Game Plan focuses on the development of marketing services and technologies that help dental practices acquire new patients for the expansion of their practice.
We hope you enjoy the read!
Let’s face it… we are all human and have a lot on our plates. I am sure every single one of us has forgotten an appointment, or double booked our schedule. So as a practice, how do you take in to account human error?
Here are a few ways to remind patients of their appointments, and encourage re-booking when something else comes up.
1. Call your patients and remind them.
–Everyone needs a reminder now and then, and we find that it works best when it comes a few days in advance. When you call your patients the day or heaven forbid the night before, often times this is too late to move around schedules when a double booking has happened, and typically the dental appointment loses in the priority game.