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Job Information

 

Salary

$18 – $25

City

Yorba Linda

Job Description

Job Summary & Responsibilities

High-end Orthodontic Practice located in Yorba Linda is searching for a Treatment Coordinator to join the team!

Hours are Monday – Thursday from 9am-5pm

Pay is $18-$25 Per Hour (DOE) with 401k, PTO, and Full Medical Benefits

Responsibilities:

  • Explain the treatment plan, address patient concerns and answer any questions

  • Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment

  • Build trust, and understand the patient’s objectives

  • Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.

  • Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.

  • Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.

  • Bill dental insurance, post payments, and claim estimations as required.

  • Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.

  • Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.

  • Track patient accounts receivable and outstanding balances to ensure timely payment.

  • Assist in Practice’s collections protocol for all outstanding balances.

  • Introduce new patients to the practice by going over health history, explaining the doctor’s examination, and describing any other features about the practice that should be highlighted.

  • Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.

  • Greet and check patients in and out before and after treatment.

  • Answer incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.

  • Perform general office duties and other duties as required.

Minimum Qualifications:

  • Previous Front Office Dental experience required

  • Computer proficiency and the ability to learn new programs

  • Knowledge and experience with dental treatment plans and insurance requirements preferred

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