Job Information





La Mesa

Work Experience

1-3 years

Job Description

Our beautiful office located in La Mesa in San Diego is searching for an experienced Treatment Coordinator to join the team!

Office Hours for our Treatment Coordinator are:
Monday 7:40 am to 5:00 pm
Tuesday 8:00 am to 1:00 p m
Wednesday 7:40 am to 5:00 pm
Thursday 8:00 am to 1:00 pm
Friday 7:40 am to 5:00 pm

Pay is $15-$22 Per Hour (DOE) 


  • Explain the treatment plan, address patient concerns and answer any questions

  • Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment

  • Build trust, and understand the patient’s objectives

  • Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.

  • Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.

  • Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.

  • Bill dental insurance, post payments, and claim estimations as required.

  • Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.

  • Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.

  • Track patient accounts receivable and outstanding balances to ensure timely payment.

  • Assist in Practice’s collections protocol for all outstanding balances.

  • Introduce new patients to the practice by going over health history, explaining the doctor’s examination, and describing any other features about the practice that should be highlighted.

  • Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.

  • Greet and check patients in and out before and after treatment.

  • Answer incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.

  • Perform general office duties and other duties as required.

Minimum Qualifications:

  • Previous Front Office Dental experience required (2 years preferred)

  • Experience with HMO and PPO insurance’s is required

  • Computer proficiency and the ability to learn new programs to include Microsoft Office Suite

  • Knowledge and experience with dental treatment plans and insurance requirements preferred

  • Experience with Dentrix a plus